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OUR SATISFACTION GUARANTEE

Our Commitment to You Our Valued Customer

B Young Baskets is committed to providing our customers with a safe and enjoyable online shopping experience. The following are our strict standards we adhere to for all our gifts.

• 100% Satisfaction Guaranteed- If the recipient is not happy with the basket call us to let us know why. As long as the basket is intact (the wrapping is still on and no products have been removed) we will be happy exchange it for another gift of the same value or store credit (less shipping costs). We cannot however account for everyone's tastes and cannot exchange individual products from our baskets.
• Gourmet Gift Baskets - We have tested each product thoroughly - "If I don't like it - I won't sell it!" We have taste testing days throughout the year when new products are introduced and a number of people with different tastes are invited to come. Products are rated on a scale of 1-10 and only those products with a rating of 8 and above are used in our gifts.
• Baby Gift Baskets - All the products we use in our baby baskets are carefully selected for their durability and adhere to the strict Canadian standards for goods sold for infants.
• Shipping - Our turnaround time on all our orders is 1 business day from the time of order. We are committed to keeping this schedule even in the busy Christmas Season although if we do run behind, we will post the delays clearly on our pages. Although we are not responsible for delays arising from the shipping companies, we do try to provide as much information as possible to you on our order page so that you have the correct information available to choose the most appropriate shipping method if your basket is time-sensitive. If you have any questions regarding our shipping rates and/or delivery standards for your shipment, please visit "Our Policies" page.